Before you start

Core concepts before you configure Customers, networks, and VMGateClients in the portal.

Your VMGate account

Your login is the tenant account — the organization that owns VMGateServer, billing, and all configuration. The sidebar (Customers, Trunks, VMGateClients, Networks, Routing Rules, and the rest) is your full tenant view.

The status strip at the top shows your current plan, concurrent port cap, active calls, SIP ingress address, and selected network. Use it as a quick health check while operating.

Customers and traffic

A Customer is a party that sends voice traffic to your tenant — typically a wholesale switch or retail carrier. Each Customer can have one or more Trunks (SIP ingress definitions with source IPs, tech prefix, codecs, and a rate plan).

Customers do not place GSM calls directly. They send SIP to VMGateServer; VMGateServer applies routing and selects a VMGateClient to terminate the call on a mobile network.

Resellers

A Reseller sits under your tenant — a middleman who procured a fleet of VMGateClients on your network, may bring their own Customers, and takes a share of your rates. You manage them under Resellers in Management. The tenant always owns VMGateServer, networks, and billing; a reseller is not a separate owner and does not limit what you see in the portal.

VMGateServer role

VMGateServer is the cloud side of VMGate: SIP ingress, routing, billing, portal, and orchestration. It receives inbound SIP from your Customers’ switches, matches dialpeers and routing rules, and instructs an online VMGateClient to dial the destination on GSM.

VMGateServer holds the SIP stack and call state. It does not contain SIM cards or GSM radios — those live on VMGateClients.

VMGateClients

A VMGateClient is the Android phone app plus USB audio dongle that registers to your network, accepts dial commands from VMGateServer, and places the actual mobile call. You onboard clients with Join Codes, then authorize them under VMGateClients.

Each client belongs to exactly one Network at a time. Routing rules target networks, individual clients, or specific SIM slots.